Private Minivan Transfer: Stress-Free Travels from Cancun Airport to Hotel

Experience a stress-free and comfortable private minivan transfer from Cancun Airport to your hotel. Our certified drivers and late-model vehicles ensure your safety and satisfaction. Book now!

Duration: 1 hour
Cancellation: 24 hours
Highlights
  • Mexico Travel Solutions - Transportation company
  • Cancun - Cancun International Airport
What's Included
  • Private transportation
  • Hotel drop-off
  • Driver/guide
  • Parking fees
What's Not Included
  • Food and drinks, unless specified
  • Gratuities
  • Hotel pickup
Additional Information

Experience a worry-free journey tailored to your requirements!
Our fleet consists of recent-model automobiles equipped with air conditioning for your comfort and safety, operated exclusively by professional certified chauffeurs.
We continually raise the bar with exceptional vehicle condition and innovative extras for our CancĂșn transport patrons. We have


Location
Mexico Travel Solutions
Tulum Trade Center
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.0
(283 Ratings)
5 stars
4 stars
3 stars
2 stars
1 star
Connector51814692197
Feb 13, 2025
Do Not Use This Company - My husband and I had prebooked a airport/resort transfer. When we arrived at the airport I saw the Nexus reps. They were unresponsive to me when I produced the transfer papers. We were escorted to the end of the terminal away from everyone else leaving the airport. After two more tries at getting a response and about an hour later I was told by an airport staff ( not ) that our transfer left without us because they couldn’t find us. Ridiculous, I saw the same two reps enter an empty shuttle and drive away. It was a scam and they were all in it together. The only option was to get a taxi. The airport staff hailed us a taxi $350 US to get us to our resort where we would be reimbursed. The driver took us to another terminal for payment which was now $500US. True story! Our cards didn’t work in the big guy ‘s machine. The only alternative for him was $350 US cash ( small bills for tips) Never again. No response, ever. Scary and nasty experience.
Review provided by Tripadvisor
Darilyns2025
Jan 1, 2025
Terrible excursion and airport transfer! - The worst experience with this company. We were told pick up was at 10:40 to go to the airport. At 11:15, no one was there still to pick us up. The representative from the company kept saying the driver should be there any minute and he supposedly was texting with his driver but the driver never showed. We ultimately had to take a taxi tot the airport. This was not the first bad experience. The day before we booked a 1/2 day excursion to Tulum. Pick up was at 8:20 and we were to be back at the hotel by 12 or 1. It was the “Tulum Express trip” We got picked up at 8:20 and did not get to Tulum until 12:00! They kept saying one more stop.. one more stop. Then we didn’t get back to hotel until 3:45! And since it was a 1] day there was no lunch. Which is no problem if we had gotten back to Hotel on time. Additionally they did not tell us we couldn’t take plastic water bottles into the park. You can only take aluminum. So we had no water while walking around! Awful experiences and would NOT recommend this company for anything!
Review provided by Tripadvisor
18kimberlyj
Dec 31, 2024
Awful, both times wrong, non accommodating - Brutal. Please avoid. They were 2 hours late to pick up at the airport. They were not able to give us an ETA, just 20 mins away, every time we asked... so we were too nervous to leave... so no food, water or bathroom for 2 hours with 2 kids under 6 and my parents in their 70s. Plus there are no benches in the shuttle area to sit... We i called customer service to get help, no apology but rather blamed me. Plus they had 4 vans empty at the airport just chilling... then traveling back to the airport they arrived 1 hour earlier than the agreed time. We would have missed our ride if it hadn't been for the hotel staff... so we missed our lunch :( We spoke to a representative at the hotel to switch from private shuttle to group shuttle and he just flat out told us no, unless we wanted to pay the new rate of $200 usd... which is what we paid for the private (which I did not book through barcelo hotel website) Awful experience. Do not recommend. Last time we were in cancun, we got a shuttle that was on time, fun, and handed us a beer when we were buckled in.
Review provided by Tripadvisor
Discover34414309755
Dec 28, 2024
We have been late for a flight because of this company. According to our hotel representatives they are understaffed - We have been late to our flight because of this company before and it looks like it will happen again today. Our flight was pushed back by 40 minutes but MTS said they don’t have availability. Please be safe and don’t use them. They don’t want to understand!!!!!!!
Review provided by Tripadvisor
Sheebatravels
Dec 27, 2024
A Terrible Experience with poor customer support - Hello, originally when I made my reservation for a shuttle, with Expedia, to transport us to our hotel it was not with a A week before our departure to Mexico I was contacted by Anthony and he sold me on an upgrade for a private car, that he told me would meet us at the airport so that we would only have to wait 10 minutes for our ride and we would have a direct transport to our hotel. As it happened, when we arrived at the pick up point outside of the airport, we found the Speedy representative who told us it would be 5 minutes. 90 minutes later we were still waiting. Others took a shuttle while we stood there. Finally, after many conversations with you representatives and my wife losing her temper with them, they suddenly found a car, which was a shuttle, who took us directly to the hotel. I expect a FULL refund for this “private car”, as what you promised did not happen.
Review provided by Tripadvisor
Devanjedi
Dec 23, 2024
Avoid at all costs - They had no van for us at the airport. We waited forever and ultimately had to book another taxi at additional expense. Terrible service, please avoid.
Review provided by Tripadvisor
Aprilcj1659bp
Dec 21, 2024
DO NOT BOOK - Terrible! I booked through Expedia for roundtrip and couldn’t even locate them when I arrived to the airport. The representatives were very unpleasant and was told the wait for transportation would be 45-90 minutes. I would never book with this company again. I have booked with Amstar previously and never had an issue with ground transportation. The max wait time is about 15 minutes - for the price we paid for Mexico Travel Solutions we received in private taxi service which is what I had to book as a result. They were unable to refund any money although the services weren’t utilized. DO NOT BOOK WITH THEM - choose Amstar or better yet wait until you get to the airport to book a private taxi service. You do not get a better deal ahead of time no matter what they say! And it’s safe to also get a taxi while at the airport so don’t let them scare you!
Review provided by Tripadvisor
Dreamer00970022391
Dec 10, 2024
Don't use them - Please avoid at all cost unless you like wasting your money. Awful customer service. We will NEVER use them again. We requested a refund since we only used them for pick up and they could not accommodate. So we lost our money for only half the service.
Review provided by Tripadvisor
113lucasp
Dec 6, 2024
Nadia showed up from the company to make the move! - Passengers were left hanging in the terminal at 11 o'clock at night, there was no one from the company. Not only that, but they also refused to repay the transfer money they never provided because of their own problems.
Review provided by Tripadvisor
M2081ywleok
Dec 3, 2024
Showed Up Wrong Time - Fraudulent Customer Service - Showed up at the wrong time - 3:30AM instead of 3:30PM as scheduled over the phone. Made fraudulent claims over the phone regarding having recordings of me stating 3:30AM over the phone. Refused to issue a refund.
Review provided by Tripadvisor
Select Date and Tickets
up to 8 guests
1
Traveler
March 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Today