Playa del Carmen Private Transfer: Max 8 Guests, From/To Cancun Airport
4.1
325 Ratings
Cancún

Experience a safe and convenient private transfer for up to 8 guests from Cancun Airport to Playa del Carmen. Book now and enjoy the best transportation experience at the lowest rates!

Duration:
Cancellation: 24 hours
Highlights

Enjoy your travel and let us pamper you, live the emotion of a stress-free travel, where you only have to worry about having fun. Book online and let your Cancun Airport Transportation in hands of professionals, no matter if your destination is Cancun or any other place in Playa del Carmen, eTransfers will make your travel a great experience!
With our…

see more
What's Included
  • Private tour
  • All taxes, fees and handling charges
  • Pickup and drop-off from designated meeting points
  • Hotel/port pickup and drop-off
  • Transport by private vehicle
What's Not Included
  • Food and drinks, unless specified
Additional Information

AN ENTIRELY CONFIDENTIAL SERVICE! WE LIMIT OUR SERVICE TO 8 PASSENGERS PER VAN.
Our Standard Transport service in Playa del Carmen is the ultimate kick-off to your holiday!
Our accomplished drivers ensure your transport transfers are secure and comfortable to any location in Playa del Carmen. Moreover, flight delays are not a problem. Our staff are…

see more
Location
Cancun International Airport
Carretera a Aeropuerto Cancún
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.1
(325 Ratings)
5 stars
4 stars
3 stars
2 stars
1 star
Pioneer12646174516
Sep 4, 2025
Cancun AIRPORT transportation - Abel was a great driver and it was a smooth drive from the airport to Playa del Carmen. He so graciously offered us some cold water as soon as we got in the shuttle which was perfect. Thank you for the great service!
Review provided by Tripadvisor
Laurie_w
Apr 30, 2025
Great transport company - The driver picked us up right outside of the airport doors where they told us ahead of time. A nice man with our name on a sign. To and from trips were easy easy and worth every penny.
Review provided by Viator
Isaac_z
Feb 8, 2025
Although we had to wait a... - Although we had to wait a few minutes for the driver to come to the airport it was not a big deal. Frank was our driver to apply to Carmen. He stopped for us free of charge at a pharmacy. He was very nice and punctual, the van was clean and roomy. I would use them again.
Review provided by Viator
Clayton
Jun 30, 2025
Never receive contact after they receive your money - Had to wait 30 minutes for a shuttle from cancun airport to Playa del Carman ferry terminal Wasn’t even an E-transfer van. Don’t think they expected us. Apparently the driver was in such a hurry to get back to another customer he dropped us off 5 bocks away down some side street. My wife has mobility issues so dragging 2 large suitcases and carry on through cobble streets was a nightmare. We cancelled the return trip right away still haven’t received refund. Impossible to get a reply. Cost a little more for taxis but worth every penny Never had and issue with airport shuttles before but won’t use any again
Review provided by Tripadvisor
Roberto_f
Sep 29, 2025
The driver didn't show up... - The driver didn't show up after I prepaid. Now I get to waste more time getting a refund. Don't use them.
Review provided by Viator
N1098asnadiam
Aug 24, 2025
TO FLEE - ESCAPE ABSOLUTELY very bad experience and bad times NO SHOW when the transfer has been settled, it's a shame!
Review provided by Tripadvisor
Marzbar32
Aug 19, 2025
Terrible company - Do not use this company, it is a scam. We waited outside of the Cancún airport for over 2 hours for a driver. We were told many times by their representatives they didn’t have a driver and weren’t sure when they would have one available. There were other groups besides ours also waiting for this service, everyone ended up leaving and paying again for different transportation. We were the last ones to finally leave and pay way too much for a taxi to Playa del Carmen. Customer service is refusing any sort of refund. Not a good start to our vacation.
Review provided by Tripadvisor
X8615munataliao
May 5, 2025
Poor service, no contact routes and no response. - I had to advance the initial booking schedule, for transportation from Playa del Carmen to Cancun Airport. For 3 days I tried to communicate by chat, mail, whatsapp and phone to all the contacts indicated in the reservation, without having any answer by any means. I manage to update the schedule on the web, and I get a confirmation email with the new scheduled schedule. Turns out they didn't make it to that time. We're three older people waiting in the sun. When I manage to contact me by chat after much work, they indicate that the schedule that was settled was the initial, but that they were already 15 minutes from the destination. Finally again those 15 minutes were not fulfilled, and not only did they not reach the rescheduled schedule, but they arrived 20 minutes later than the initial schedule. The driver tells us that he had the ride 10 minutes before he arrived. The truth is that we hired him because when we arrived it worked without problem, but it was terrible service when it came to the return to the airport, and twice as expensive as taking a taxi on the street. For the next one we will take it into account.
Review provided by Tripadvisor
Brady
May 5, 2025
Awful communication terrible drivers - This company has absolutely terrible communication and customer service. We needed to push back our ride to the Cancun airport from the hotel. Messaged them 5 times on WhatsApp a few days before. Then tried to call them. Didn’t hear back. They showed up at the original time and demanded we paid extra. We told them no. Finally agreed but the driver kept saying we were behind schedule and was in a huge hurry. He drove incredibly fast and we were quite uncomfortable. I would highly suggest other transportation options
Review provided by Tripadvisor
Hnagappan
Apr 7, 2025
Total scam - worst experience ever - Very bad experience on landing in Cancun. Customer service was terrible. We had made the booking 2 weeks ahead of time, made the full payment, shared the GPS location and address of the hotel which clearly said Playa Del Carmen. Being asked to pay an additional $50 once your agent met us was not expected. If there was an issue with distance, we should have been informed when we provided the address, not at the time of pick up. The agent Ivan Angel was disrespectful, gave us conflicting information several times & insisted on cash payment in USD for the balance amount, even after we agreed to pay it and refused to accept credit card even though his colleague said card payment was ok. He was focused on antagonizing us at this point and not on resolving the issue. After waiting for an hour, after meeting Ivan, the van was finally provided. (Had booked through Viator & the viator agent was of no help either) Worst experience ever
Review provided by Tripadvisor
Check Availability
From $13
From $13
up to 15 guests
1 - Adult
Select a date
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).
More activities from this operator
From $27
4.1
197 Ratings
Tulum Private Transportation: Comfortable Travel From Cancun Airport
Cancun
From $13
4.3
13 Ratings
Costa Mujeres Standard Transportation: A Private, Safe and Monitored Transfer To-From Cancun Airport
Cancún