1. Reserve & Provide Details: Select your private transfer option that matches your drop-off location and share your flight information, drop-off address (hotel or private residence), and preferred contact method (Viator, Email, or Text).

2. Instant Confirmation: If booked more than 4 hours before your arrival, you will receive immediate confirmation from Viator. A message with your driver’s name, meeting point details, vehicle information, and contact number will be sent 24 hours before your arrival.

3. Meet & Greet: Your driver will welcome you at the designated location with a sign displaying your name and will assist with your luggage.

4. Comfortable Ride: Sit back and enjoy a smooth journey in our premium Mercedes Sprinter to your hotel or residence in Kailua-Kona.

5. Drop-Off & Farewell: Your driver will help with your luggage at your destination and ensure your satisfaction.

Each traveler is permitted one suitcase and one small carry-on bag. Oversized or excessive luggage (e.g., surfboards, golf clubs, or bikes) may have restrictions; please check with the operator before traveling to confirm if your additional luggage is acceptable.

Please consider luggage storage capacity based on the number of passengers. For larger groups with more items, multiple vehicles may be necessary. If so, please contact us to discuss your options before booking.

• Private transportation
• Flight Tracking: Monitoring your flight for delays or changes.
• In-vehicle air conditioning
• Bottled water
• Surcharges on fuel
• Airport and departure taxes
• Luggage Assistance: Help with loading and unloading your luggage.
• Meet & Greet Service: Personalized greeting at your designated meeting area

• Gratuities

Leave behind the hassle of navigating unknown roads or standing in long taxi queues. Our private Kona Airport (KOA) transfer service ensures a smooth and luxurious beginning to your Hawaiian getaway. We offer more than just transportation; we deliver an enhanced travel experience. Here’s what makes us unique:

• Premium Mercedes Sprinter Vans: Enjoy spacious comfort, ideal for families, groups, or anyone desiring a top-notch travel experience.

• Personalized Meet & Greet: Our professional drivers offer a warm welcome and are ready to help with your luggage.

• Stress-Free Arrival: We track your flight in real-time, guaranteeing timely pick-ups, even if your flight is delayed.

• Transparent & All-Inclusive Pricing: No hidden charges or surprises – just clear, premium service.

• Convenient Communication: We provide driver and vehicle details 24 hours in advance and communicate through your preferred method.

• Reliable Service: We ensure a smooth, dependable transfer.

For a full refund, cancel at least 24 hours before the scheduled departure time.