Remarkable experience!! - Definitely a must go place if you are in planning to go Argentina. Overall it was a bit challenging for me, I choose the long trail that took around 7 hours. First there are some hiking in the beginning, once you arrived to the big ice you will have to walk with the cramps on. Ngl it actually make the walk even difficult but was a fun experience overall.

Unique Excursion - Incredible tour. Not only the place is a delirium but also the entire team and the guides are very cool. Unmissable if you go!

A once in a lifetime experience that we will never forget. - This was one of the best experiences of our lives - you will not regret booking this trip. We booked directly via Hielo y Aventura (there may be many third party companies you can book through but Hielo y Aventura are the actual company that run the excursion). We were picked up from our hotel promptly at 7am. The journey to the National Park was about 1hr. Even though we had purchased entrance to the park online, we had to exchange our e-voucher for a real ticket. We arrived at the balconies at around 9am and had them pretty much to ourselves before the coach loads arrived. Stunning views of the glacier, but quite cold and windy! The coach took us to the port where we boarded a catamaran for a 15min journey across the lake. Here, we were divided into English-speaking and Spanish-speaking groups and informed about the trip. We were then split into smaller groups and began a short walk to some huts where we were equipped with helmets and harnesses. I had read other reviews warning that the hike to the glacier was very difficult - but it was actually just a short uphill hike (about 1hr), not difficult at all. There were a few stops along the way to adjust layers as you quickly get warm. There was a short section of scree to get down to the crampon station which I found difficult only because I am a massive wimp when it comes to going downhill! But the guides helped me and even taught me some tricks for downhill. We were then fitted with crampons. It took a bit of time to get used to walking in them but the guides taught us skills and helped us over crevasses. Again, I am a massive wimp but soon felt confident on the ice. It is very safe. We had about 3hr on the glacier and the time flew by. We had lunch in a sheltered section just before a short snow storm rolled in. This was so atmospheric. We saw ice caves, waterfalls and ice pools; we couldn't stop smiling for the entire trip. Who knew there were so many shades of blue?! After removing crampons we hiked back the way we came and took the catamaran in front of the glacier for a final view. I won't spoil the extra surprises! We returned back to El Calafate by around 6.30/7pm. I'll also share a few other bits of information that I wanted to know before starting the trip: What to wear We wore baselayer bottoms underneath waterproof pants. On top we were mostly in our baselayers when hiking, and had to regularly take on or off soft/hard shells. You get warm while walking, but it quickly becomes cold especially when the wind hits. Toilets! There were proper toilets at the balconies and the huts before starting the hike. There are also pit toilets near the crampon station. The trip was very well organised, all the guides were full of interesting facts, useful tips and tricks and were so supportive to everyone. We cannot recommend this enough, it was worth every penny and we will treasure this experience for the rest of our lives. Thanks Hielo Aventura for an amazing day.

A must go journey - A must go activity if you will travel to El Calafate. The view is just spectacular and walking inside a mini ice cave is just so much fun. Staffs are friendly and knowledgeable about the history and conditions of the Big Ice. Highly recommended!!

Unique experience - Incredible experience. It's expensive, but worth every penny. It is unique and is in all the details. It is not for everyone, you have to have status, because if not, in addition to putting yourself at risk, you put the entire group behind. It happened to me that one lady couldn't take it anymore and our group advanced much less than the others and the value is the same. Respect the rest, be honest and if you can't, do the mini trekking which is also a nice experience, surely without so much demand.

Super experience! - Big Ice trek was one of the most amazing glacier experiences I have ever had. The service provided was excellent by the guides on the ice, the bus driver and the guide on the bus and the boat crew and of course Perito Moreno is amazing - if you are the first group (of 6 a day only - 10 people in a group) on the ice in the morning you have the ice field all for yourself. Go for it! You won't regret!

Amazing - This tour is actually operates by helio y adventura, their page has a much more detailed description of what you’re doing with pictures. the big ice trek is AMAZING. It’s a solid 11 miles total including 1 hour free time at the viewing point, a 1 mile hike to and from the glacier then about 4-5 miles hiking around the glacier. If you’re in shape do this instead of the mini trek for sure. Pickup happens at hotel around 7am and you’ll get back to town around 7pm. In summer wear some layers, not not a parka, and some water resistant hiking boots with ankle support. You’re gonna be going up/down/up/down constantly... in puddles.

Big Ice Trekking Perito Moreno - The tour is expensive, but worth the money. All guides were really nice, took care and provided all necessary information. It was a great day!

Amazing views and service - I went on the Big Ice tour as a solo traveler. One girl in our tour group was very scared and had a hard time keeping up. Our guide, Agustin took her by the hand the whole time and led her as well as the group on a great tour of the glacier. They did a great job making her feel comfortable and safe while making the tour good for everyone else.

DO NOT BOOK WITH GRAY LINE - THEY CANCEL THE RESERVATION LAST MINUTE !!! - We had a terrible experience with Gray Line Argentina. We booked and paid for the mini trekking experience over one and a half months before the event. We contacted Gray Line at that time to verify that the reservation was OK and filled in all requested information. On our tripadvisor page the booking was shown as confirmed. With just a few days of notice before the event, Gray Line contacted us saying that there were no availabilities for the selected date and did not reply any further when we asked for explanations nor apologized in any way. As we had paid in argentinian pesos, given the volatility of the currency, for us getting the money back 2 months later resulted in big losses due to the very high changes in exchange rate during the period. Our experience unfortunately shows that Grayline Argentina is untrustworthy and disorganized. Not only did they cause complications with our trip to Perito Moreno making us look for a plan B with little notice, but they also made us lose lots of money due to their lack of transparency and organization. Unfortunately, looking at other reviews, we see that we are not the first victims of this untrustworty company...