Sep 10, 2025
Friendly staff, great rides, amazing days out! - Ms and my wife thoroughly enjoyed Water City, with it being the 2nd time we've been today (10th September).
The park has plenty of rides for all different types of thrill seekers and age groups. Safety is taken seriously, but the staff are friendly and at hand. You can use your wrist band to make purchases and then pay for goods at the end of your visit.
Review provided by Tripadvisor
Sep 1, 2025
A must do in Crete - Hey there! As a water park lover, I’d give this park a solid 4.5 out of 5. We visited during our family holiday in Crete (two adults and two kids aged 12 and 15). We paid 158 euros, which included a transfer. The transfer was super efficient and ran smoothly to and from our hotel (luckily, ours was one of the pick-up points). We went on Sunday, August 31st, and it wasn’t too crowded. However, during peak hours, you might need to wait in line for 10-15 minutes, but this is mainly because the slide attendants make sure everyone is safe before they go on the slides. The staff were really friendly and helpful, and there were plenty of lifeguards throughout the park. My favourite ride was the yellow three-racer ride. It seemed to be very popular! Our online tickets included 2.97 euros per person credit to use at the park. We used some of our credit to buy two lockers, which cost around 4-5 euros each. There were plenty of things to do, from lazy rivers to a wave pool. The wave pool only opens at 1 pm, 3 pm, and 4:30 pm for 10 minutes, but I only found out about this by asking a lifeguard. So, I managed to enjoy it twice! Another great thing was that I called customer service and was able to change my ticket from Saturday to Sunday. I was a bit worried we might not have been on the transfer bus list since we changed our date, but everything worked perfectly. The transfer picked us up at the right time. I also liked the wristband system. It’s scanned when you buy food or drinks, and you pay on exit. I think it’s a brilliant idea. Overall, it was a fun day for the whole family, and it was well worth the money.
Review provided by Tripadvisor
Aug 24, 2025
Quality, clean and reasonably priced - Good quality water park, reasonably priced tickets and food. Kept a family of middle aged parents, 20 somethings and teens happily occupied for the day.
Review provided by Tripadvisor
Aug 19, 2025
Well above expectations - Not too large area.
Well planned / organized..
Well maintained (clean, lots of space to relax)
Reasonable prices for food/drinks inside.
Free parking (lots of space)
One minor minus (take time):
One has to buy a locker (extra charge +4 EUR).
Review provided by Tripadvisor
Aug 14, 2025
A beautiful day - No matter where ,the whole staff was friendly helpful & nice. Also the prices are ok. We'll visit the Wathercitiy again.
Review provided by Viator
Oct 2, 2025
Good but can be better.. - My boyfriend and I really enjoyed this park, he is a huge fan of thrill rides and the variety of slides ensured that we had hours of fun! We mostly enjoyed the turbo cyclone as it was a thrilling ride to go down. Safety and security for our additional items were excellent as we were worried before visiting that we didn’t have anywhere to store our items. The clever way of having a barcode to scan for food and drink meant that we didn’t have to continuously carry our phones and food was reasonably priced.
One downfall is that, there were numerous amounts of leaves in the Jacuzzi and main pool, which we expected due to there being plants around. We were wondering if there was a leaf collector however to stop more leaves getting into the pool. Also, the double rings for the more thrill seeking rides were deflated which meant that sometimes we would get stuck on the rides or hurt our bottoms whilst riding it.!
Review provided by Tripadvisor
Sep 2, 2025
Good fun day. Some safety and cleanliness issues to address though - Good fun and there were plenty of slides either with rings or without. You don’t have to walk far for each slide as the entrances are quite close to one another. However one of the slides we found dangerous. The red wedge one where you slide up a high side and then over to the other side I nearly broke my neck as we went slamming into the crash barrier at an unsafe speed, so much so that other people at the park had a genuine concern about us. Luckily nothing broken but needs to be addressed. We then avoided that ride for the rest of the day. All the other rides were fun
The jacuzzi pool scum line was dirty so didn’t spend anytime in there as it needs a good clean.
All in all a good fun day. I thought the value for money was good and included transfers which were on time and quick. Some improvements to be made and looked into for safety reasons.
Review provided by Tripadvisor
Aug 18, 2025
Good day out but need to speed up the check out process - Always a great day out. It was extremely busy when we went but still mamaged to have a good time. Well organised, always clean and well maintained. Hasn't really changed over the past 25 years but if it ain't broke........
The only thing I didn't like was the end of the day queue to get out. All purchases are on a wristband that you pay for at the end of the day on exit but the process was slow and people try and push infront of you. Probably next time we go to Crete we will avoid Watercity because of this.
Review provided by Tripadvisor
Aug 13, 2025
Family visit - Family of 7, so 5 adults in the group we got there easy check in but you have to have printed tickets? So got my hotel to do it. The park is quite old but very well maintained and clean, great idea of wrist bands so no need to carry cash or card's. Great fun had by all throughout the day
Review provided by Tripadvisor
Aug 11, 2025
Nice but the organization is not up to it - There are pros and cons:
The pros: fairly well maintained park, lots of space, no worries to find a deckchair, lockers available, cashless payment at the exit, DE many and very nice slides, good food at decent price.
The cons: be careful they announce DE tickets for children DE less than 12 years old. If your children are under DE 12 but they are more than 1m40 they are considered adults and you will have to pay extra. The lifeguards and other park employees are all shouting, hospitality to see again. And the organization is not very good, long queues often due to the lack DE proactiveness of employees.
Review provided by Tripadvisor