Booking Confirmation: Once your booking is complete, a confirmation email will be sent to you containing all the details of your private transfer, such as the pickup location, date, and time. This service is available for airport arrivals, hotel departures, or round-trip transfers.

Pre-Transfer Coordination: Our team actively monitors flight arrivals in real-time for airport pickups and confirms pickup details for hotel departures. Feel free to contact our support team at any time if assistance is needed.

Airport Meet & Greet (for arrivals): When you book an Airport PickUp, our host will be ready to greet you at the exit gate, whether your flight is domestic or international. Look for a sign with the name Safe Transfers Colombia for easy identification.

Hotel Pickup (for departures): For departure transfers, your driver will meet you at your hotel, Airbnb, or specified address in Bogotá at the scheduled time to ensure a smooth journey to the airport.

Private SUV or VAN Transfer: Enjoy a comfortable ride in a clean, air-conditioned private SUV for up to 3 passengers or a VAN for 4 to 11 passengers. Your transfer will be direct and private between the airport and your destination in Bogotá.

Drop-off: Your driver will ensure you are dropped off at your hotel, residence, or airport terminal, depending on the direction of your transfer.

• Real-time flight tracking and delay monitoring
• Professional local driver
• Luggage for VAN: 5 checked bags (22 kg), 4 carry-on bags (10 kg), or their equivalent in weight.
• Luggage for SUVs: maximum 3 suitcases weighing 22 kg each or 4 carry-on bags weighing 10 kg each.
• VAN: Clean, air-conditioned vehicle (From 4 to 8 passengers)
• SUV: Clean, air-conditioned vehicle (up to 3 passengers)
• Meet & Greet service inside the airport

• Excess Baggage
• Child Seat

Experience a smooth and dependable airport transfer with Safe Transfers Colombia by Cielo.Travel, tailored for travelers who prioritize safety, transparency, and comfort. Unlike standard local transport options, this private transfer offers real-time flight tracking, a professional meet & greet at El Dorado International Airport, luggage assistance, and dedicated bilingual support available 24/7, all year round.

Whether you require an airport pickup, a hotel transfer to the airport, or a round-trip service, each journey is entirely private and meticulously organized to ensure a seamless experience from beginning to end. Travel in a clean, comfortable SUV or VAN driven by professional drivers who understand the needs of international travelers.

As a part of the Cielo.Travel network, this service upholds international service standards delivered locally in Bogotá—trusted by business travelers, families, and visitors seeking a hassle-free arrival or departure.

For a full refund, cancel at least 24 hours before the scheduled departure time.