Transport Service Process: From Booking to Drop-Off

1. Booking Confirmation
   After booking an airport transfer, customers promptly receive a confirmation email. This email contains essential information such as pickup instructions, driver contact details (if applicable), and meeting point specifics. Customers should regularly check their email for any updates or changes.

2. Arrival and Meeting Point
   Upon reaching the airport, customers go through immigration and baggage claim. The driver or meet-and-greet representative will be stationed at the specified meeting point inside the terminal, usually holding a sign with the guest’s name or the Viator/transfer provider’s logo. The meeting point is clearly detailed in the confirmation email.

3. Luggage Assistance
   The driver assists with luggage, ensuring a seamless transition from the terminal to the vehicle. If a meet-and-greet service is included, the representative guides the guests to the parking area.

4. Comfortable Transfer
   Guests travel in a clean, air-conditioned, and fully licensed vehicle. The driver guarantees a safe and comfortable journey from the airport to the InterContinental Hotel. Depending on the vehicle class or booking options, bottled water or other amenities may be available.

5. Monitoring Flight Arrival
   To ensure timely pickup, the driver keeps track of the flight arrival time. Any delays are accommodated, and pickup is adjusted accordingly at no additional cost (within reasonable limits).

6. Drop-Off at the InterContinental
   Upon reaching the InterContinental Hotel, the driver assists with unloading luggage and ensures guests are safely dropped off at the main entrance or bell desk. The service concludes with a courteous farewell and confirmation of a satisfactory ride.

7. Support and Contact
   Customer support is accessible before, during, and after the trip. Guests can reach the transfer provider via the provided phone number or Viator messaging system for any assistance.

• Private transportation
• In-vehicle air conditioning

• Alcoholic beverages
• Meals

Experience dependable and stress-free airport transfers to the InterContinental Fiji Golf Resort & Spa, featuring a personalized meet-and-greet service at Nadi International Airport. Travel comfortably in clean, air-conditioned vehicles driven by professional local drivers who track flight arrivals to ensure timely pickups. Enjoy a seamless, direct transfer to Natadola Bay, accompanied by warm Fijian hospitality throughout your journey.

For a full refund, cancel at least 24 hours before the scheduled departure time.